YouDoYouMate Terms and Conditions
Please read the following terms and conditions carefully before purchasing from our store.
By placing an order, you agree to be bound by these terms and conditions.
General Information
1.1 These terms and conditions apply to all purchases made through youdoyoumate.com.au, including all related services and products offered.
1.2 The term “you” refers to the customer, while “we,” “us,” or “our” refers to youdoyoumatecom.au.
1.3 We reserve the right to modify or update these terms at any time, so please review them periodically.
2. Products
2.1 We strive to provide accurate descriptions and images of our Products. However, we cannot guarantee that colors or details will be perfectly displayed on all devices.
2.2 All Products are subject to availability. We reserve the right to discontinue any product at any time without notice.
3. Pricing and Payment
3.1 All prices are in AUD and exclude applicable taxes unless stated otherwise.
3.2 Prices are subject to change without notice. The price of a Product will be as displayed at the time of your purchase.
3.3 We accept the following payment methods: [List accepted payment methods, such as credit card, PayPal, etc.].
3.4 Payment must be received in full before any Product is dispatched.
4. Shipping and Delivery
4.1 Delivery times vary based on location and are provided as an estimate.
4.2 Shipping costs will be calculated at checkout based on your location and the weight of the Products.
4.3 We are not responsible for delays due to shipping carriers, customs, or unforeseen circumstances beyond our control.
4.4 It is your responsibility to ensure that the shipping address provided is accurate. We are not liable for lost packages due to incorrect addresses.
5. Returns and Exchanges
5.1 If you are not satisfied with your purchase, you may return or exchange unused and undamaged Products within 10 days of delivery. Returns must be initiated by contacting us at in**@**************om.au.
5.2 We do not accept returns on customized or personalized items.
5.3 Return shipping costs are the responsibility of the customer unless the Product was defective or incorrect.
5.4 Refunds will be processed to the original payment method within 10 days after receiving and inspecting the returned item.
6. Damaged or Defective Products
6.1 If a Product arrives damaged or defective, please contact us within 24 hours of receipt with photographic evidence of the damage.
6.2 We will replace the damaged Product or offer a full refund, including return shipping costs.
7. Intellectual Property
7.1 All content on our website, including images, text, logos, and designs, is the intellectual property of YOU DO YOU MATE and may not be used without permission. 7.2 You may not reproduce, distribute, or modify any content from our website for commercial purposes without our prior written consent.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Products. 8.2 Our total liability to you for any claim arising from a purchase shall not exceed the amount paid for the Product.
9. Contact Information
If you have any questions or concerns, please contact us at: Email: in**@**************om.au